Terms of Use

Terms of Use

1. Acceptance of Terms

By accessing and using our website and services, you agree to be bound by these Terms of Use.

If you do not agree with any part of these terms, you must not use the service.

2. Description of Services

We provide a logistics system built around a distributed courier-based network, which includes:

  • Package forwarding
  • Mail and document handling
  • Fulfillment and outbound delivery
  • Returns processing
  • Cross-docking and routing
  • Optional preparation services

The system is designed around movement of items, not long-term storage.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Use the service only for lawful purposes
  • Ensure that shipped items comply with all applicable laws and regulations
  • Not send prohibited or restricted goods
  • Follow all shipping, customs, and carrier requirements

You are fully responsible for the contents of your shipments.

4. Prohibited Use

You may not use the service to:

  • Ship illegal, hazardous, or restricted items
  • Violate local, national, or international laws
  • Provide false shipment or identity information
  • Abuse or misuse the logistics system

We reserve the right to refuse service or terminate accounts in such cases.

5. Shipment Handling and Liability

We act as a logistics and routing provider, not as the owner of shipped goods.

  • We facilitate receiving, checking, routing, and forwarding
  • We are not responsible for the intrinsic value of goods
  • Risk may transfer to third-party carriers during delivery

While we aim to minimize delays and errors, we do not guarantee:

  • Delivery times
  • Carrier performance
  • Customs clearance outcomes

6. Storage and Processing

Our system is not designed for long-term storage.

  • Items may be held temporarily for routing or processing
  • Users are responsible for timely decisions such as forward, store, combine, or process
  • Extended storage may be subject to additional conditions or fees

7. Third-Party Services

We may work with third-party providers, including:

  • Couriers and carriers
  • Warehousing partners
  • Payment processors

We are not responsible for actions, delays, or failures of third-party services.

8. Payments and Fees

By using our services, you agree to:

  • Pay all applicable service fees
  • Cover shipping, handling, and additional service costs
  • Provide valid payment information

Failure to complete payment may result in service suspension or delays in shipment processing.

9. Account and Access

If you create an account:

  • You are responsible for maintaining its confidentiality
  • You are responsible for all activity under your account
  • We may suspend or terminate access in case of misuse

10. Intellectual Property

All content on this website, including:

  • Text, design, and structure
  • Branding and system logic

is owned by us or licensed to us and may not be copied, reproduced, or used without permission.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for losses caused by third-party carriers
  • Our liability is limited to the value of the service provided

12. Service Availability

We strive to maintain continuous service, but we do not guarantee:

  • Uninterrupted access
  • Error-free operation
  • Availability at all times

The system may be updated, modified, or temporarily unavailable.

13. Changes to Terms

We reserve the right to update these Terms of Use at any time.

Continued use of the service after changes means you accept the updated terms.

14. Governing Law

These Terms are governed by applicable laws depending on the jurisdiction of operation and service delivery.

15. Contact Information

If you have any questions regarding these Terms of Use, please contact us:

Email: mail@globalpackgrp.com
Phone: (469) 123-4567